ArticleZip > Rocketbook Yellow Dots Come Up But Wont Scan

Rocketbook Yellow Dots Come Up But Wont Scan

Having trouble scanning your Rocketbook because the yellow dots aren't cooperating? Don't worry; we've got you covered with some helpful tips and tricks to troubleshoot this common issue.

First off, let's address what the yellow dots are and why they are important. The yellow dots are a crucial part of the Rocketbook scanning process. They help the app detect and align the pages correctly for scanning, ensuring that your handwritten notes or drawings are captured accurately.

If you are finding that your Rocketbook is not scanning despite the yellow dots being visible on the page, there are a few things you can try to resolve the issue:

1. **Ensure Proper Lighting:** Make sure you are in a well-lit area when scanning your Rocketbook. Insufficient lighting can interfere with the app's ability to detect the yellow dots properly.

2. **Clean the Camera Lens:** Dirt, dust, or smudges on your device's camera lens can also affect scanning performance. Wipe the lens gently with a soft, clean cloth to ensure optimal clarity.

3. **Update the Rocketbook App:** Make sure you have the latest version of the Rocketbook app installed on your device. Developers regularly release updates to improve performance and address any known issues.

4. **Restart Your Device:** Sometimes a simple reboot can help resolve technical glitches. Try restarting your smartphone or tablet before attempting to scan your Rocketbook again.

5. **Check for Obstructions:** Ensure that there are no obstructions on the page, such as stray marks or objects covering the yellow dots. A clear and unobstructed view of the dots is essential for successful scanning.

6. **Adjust Scan Settings:** In the Rocketbook app, you can adjust the scanning settings to optimize the process. Experiment with different settings such as color mode, quality, or page size to see if it makes a difference.

7. **Contact Rocketbook Support:** If you have tried all the above steps and are still experiencing issues with scanning, don't hesitate to reach out to Rocketbook's customer support. They have a dedicated team that can help troubleshoot specific problems and provide further assistance.

Remember, the yellow dots are there to make your Rocketbook experience smoother and more efficient. By ensuring that they are correctly detected during scanning, you can continue to enjoy the convenience of digitizing your handwritten notes with ease.

With these tips in mind, you should be able to resolve the issue of yellow dots not scanning on your Rocketbook. Happy scanning!

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