Have you ever found yourself using your iPhone 6s only to have the screen suddenly go black as if you were in a phone call? It can be frustrating when this happens out of the blue, especially if you're trying to send a message, browse the web, or use an app. However, there's no need to worry as this issue can be easily resolved with a few simple steps.
One common reason for your iPhone 6s screen going black unexpectedly is the proximity sensor. This sensor is designed to detect when the phone is close to your face during a call and turn off the screen to prevent accidental touches. However, sometimes the proximity sensor may malfunction, leading to the screen going black even when you're not on a call.
To address this issue, you can start by checking if there is any dirt, dust, or other debris covering the proximity sensor. The proximity sensor is usually located near the earpiece at the top of the phone. Gently clean the area with a soft, dry cloth to ensure that the sensor is unobstructed and can function properly.
If cleaning the proximity sensor doesn't solve the problem, you can try restarting your iPhone 6s. Sometimes, a simple restart can help resolve temporary glitches or software bugs that may be causing the screen to go black unexpectedly. To restart your iPhone 6s, press and hold the power button until the "slide to power off" slider appears. Slide the slider to turn off your phone, then press and hold the power button again until the Apple logo appears to restart your device.
In some cases, a software update may also help fix issues with the proximity sensor or other software-related problems that could be causing the screen to go black on your iPhone 6s. Check if there are any available software updates for your device by going to Settings > General > Software Update. If an update is available, tap "Download and Install" to update your iPhone 6s to the latest software version.
If none of the above solutions work and the problem persists, you may need to contact Apple support or visit an Apple authorized service provider for further assistance. They can help diagnose any hardware issues with the proximity sensor or provide additional troubleshooting steps to fix the problem with your iPhone 6s screen going black unexpectedly.
By following these simple steps and tips, you can easily troubleshoot and resolve the issue of your iPhone 6s screen going black as if you were in a call. Remember to keep your device clean, up to date, and well-maintained to ensure a smooth and trouble-free user experience.